MUG IT Newsletter — weekly
Reliability is a practice, not a promise.
Every week we take one idea from running systems in production — availability, cost, concurrency, the calls you make at 3 a.m. — and break it down to something you can actually use on Monday. Five minutes, straight to your inbox.
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Past posts
OKRs Aren’t Just Management – They’re an Engineering Tool
When Being Busy Feels Like Progress Here’s an uncomfortable truth: it’s incredibly easy to fail with the wrong goals. Worse, sometimes you think you’re succeeding
Scaling From Zero to Millions of Users
The Day Black Friday Started on a Monday Picture the scene: Monday morning, the coffee just finished brewing, and your startup lands a huge partnership.
SRE One-page Desk Reference — Download & Print!
Some weeks the most useful thing I can send you isn’t another deep dive. It’s a reminder. I’ve taught SRE for years, I’ve worked as
Gray Failures: The Problems Your Monitoring Can’t See
Not everything is observable. The most dangerous failures aren’t the ones that take you down — they’re the ones that never fully do. There’s a